Our contact lens can be stored for 4-5 years after manufacturing. The expiry date of each batch is different, hence please refer to our bottles’ labels after your purchase.
We will double check all goods before sending out to customers. However, if customers found the lens defect in the bottles before opening, customers may return the item for an exchange. Customers should double check the lens before opening the bottles and take a video to show us the defective parts (WhatsApp the video to +60164420305).
Other problems such as the lens do not fit, not comfortable, not suitable, etc, we’re not held responsible as each individual may have certain requirements in wearing lens in terms of size, designs and quality that we’re not able to identify without being inform by customers beforehand.
Some sellers will tell their customers can wear for 3 months but we strictly advise Polkadotz Lens customers to dispose after wearing for 1-2 months as our eyes’ hygiene is very important. Different individual has different methods and frequency of rinsing their contact lens besides the number of times used by everyone differs as well. Moreover, the lens price is affordable so do not risk your eyes wearing the same pair of lens for too long.
Orders that customer submit online are processed immediately and may not be cancelled. Any reasons such as purchase the wrong colour/design/power as well as sudden change of mind to change to other designs are not eligible to do any exchange nor cancellations.
Please soak in multipurpose lens solution for at least 24 hours before wearing for optimum comfort and rinse each new casings with multipurpose lens solution before storing your lens. Do remember to change the multipurpose solution used to store the lens in the casings once in every 2-3 days if you’re not wearing.
All orders are processed and shipped on business days only, Monday through Friday. Orders placed on Saturday and Sunday will be processed on the next business day.
Please refer to the video tutorial below.
Please check the mailing information and order details before confirming, as we will proceed after we received your order. If there’s any mistake after we send out, we will not able to do any amendment/change of order.
Please refer to the video tutorial below.
For West Malaysia, normally will receive within 1-3 working days after send out.
For East Malaysia, normally will receive within 3-5 working days after send out.
For Singapore, normally will receive within 3-5 working days after send out.
The above is an average lead time for delivery. Depending on various factors including local postal service hour, customs clearance, flights available daily.
We do not have prescription for astigmatism wearers.
Yes, we provide ready stocks for all the lens we sell in store.
Our contact lens are fully imported from EOS Korea. Attached are the certifications of our contact lens.
Our contact lens can be stored for 4-5 years after manufacturing. The expiry date of each batch is different, hence please refer to our bottles’ labels after your purchase.
Some sellers will tell their customers can wear for 3 months but we strictly advise Polkadotz Lens customers to dispose after wearing for 1-2 months as our eyes’ hygiene is very important. Different individual has different methods and frequency of rinsing their contact lens besides the number of times used by everyone differs as well. Moreover, the lens price is affordable so do not risk your eyes wearing the same pair of lens for too long.
Please soak in multipurpose lens solution for at least 24 hours before wearing for optimum comfort and rinse each new casings with multipurpose lens solution before storing your lens. Do remember to change the multipurpose solution used to store the lens in the casings once in every 2-3 days if you’re not wearing.
Please refer to the video tutorial below.
Please refer to the video tutorial below.
We do not have prescription for astigmatism wearers.
Yes, we provide ready stocks for all the lens we sell in store.
Our contact lens are fully imported from EOS Korea. Attached are the certifications of our contact lens.
We will double check all goods before sending out to customers. However, if customers found the lens defect in the bottles before opening, customers may return the item for an exchange. Customers should double check the lens before opening the bottles and take a video to show us the defective parts (WhatsApp the video to +60164420305).
Other problems such as the lens do not fit, not comfortable, not suitable, etc, we’re not held responsible as each individual may have certain requirements in wearing lens in terms of size, designs and quality that we’re not able to identify without being inform by customers beforehand.
Orders that customer submit online are processed immediately and may not be cancelled. Any reasons such as purchase the wrong colour/design/power as well as sudden change of mind to change to other designs are not eligible to do any exchange nor cancellations.
Please check the mailing information and order details before confirming, as we will proceed after we received your order. If there’s any mistake after we send out, we will not able to do any amendment/change of order.
All orders are processed and shipped on business days only, Monday through Friday. Orders placed on Saturday and Sunday will be processed on the next business day.
For West Malaysia, normally will receive within 1-3 working days after send out.
For East Malaysia, normally will receive within 3-5 working days after send out.
For Singapore, normally will receive within 3-5 working days after send out.
The above is an average lead time for delivery. Depending on various factors including local postal service hour, customs clearance, flights available daily.